Professional Overview
I cover a wide range of jobs as an Adviser Assistant, from processing renewals, handling claims, endorsements to policies, cancellations, client calls, walk ins, quotes for new insurance, the list goes on. Clients come to us as they have trust we will help find the best insurance for there needs, they know they are covered for what they need to be covered for.
Qualifications/Experience
I have always had jobs working in administration, I didn’t know much about insurance prior to this role, I only had the admin skills needed But I quickly grew to love the work and learning about insurance along the way. I know and understand the claims process well. I enjoy being able to assist the client from start to finish and try my best to provide a smooth process for them.
Area of Specialisation
I know and understand the claims process well. I enjoy being able to assist the client from start to finish and try my best to provide a smooth process for them.
Client Philosophy
Easy and caring. I want the clients knowing I care about there needs. I don’t want them leaving more confused as they came in. An easy experience provides less stress.
Career Highlights
I enjoy helping the clients to achieve the best insurance possible, or they have concerns or questions regarding there current insurance and being able to help with those questions, provide them clarity or understanding. I like to know I have provided them with excellent service.
Personal Insight
I spend a lot of my spare time with my family, I have a few nieces and nephews now which fills up time outside of work quickly. I also enjoy sports, I play netball often and enjoy getting outside for a coffee and walk.
